Job Satisfaction for Employees: Evidence from Karachi
Electric Supply Corporation
Nousheen
Gobind M. Herani
Mohammad Mahmud
Mohammad Tariq
Abstract
Research has been conducted in order to critically
evaluate and examine the level of employees’
satisfaction as well as the factors of dissatisfaction
among the employees of Karachi Electric supply
Corporation (KESC). The purpose of this study is also to
observe and analyze the factors which create job
dissatisfaction especially among the hardworking
managers, and to find out the reasons which make them
realize that they don not have a clear career path along
working with KESC. The primary data for this study was
compiled through questionnaire filled in on a one-to-one
basis by 60 respondents from a representative sample of
employees of (KESC) in Karachi district in the last
quarter of 2008. The results have shown that Working
Environment, Total Compensation, Growth Opportunities
and Training & Development are significant factor and
these four are affecting Job Satisfaction and correlated
with each others. The study was faced by certain
limitations and those limitations included time
constraints and resources constraints, which limited
this research to only the Karachi Head office of the
KESC organization. According to a number of literatures
studied, lack of job satisfaction is a serious issue in
various organizations and job dissatisfaction has become
a major obstacle in employees’ productivity and
company’s growth. There are numbers of factors which can
create job dissatisfaction among employees but in this
study the very critical factors are discussed upon which
KESC management should really work on.
JEL. Classification: J28; J30; J33; J44; J45; J88; J83;
Keywords: KESC, Factors; Employees’ Job Satisfaction; Productivity; Growth; Compensation
